Making care Easier, Quicker & Safer
Freephone: 08000 191 246

Support & Technical

service plans

Care-Med has 3 levels of service cover, to cater for the varying needs and demands of our healthcare clients


faqs / Troubleshooting

A useful resource for commonly requested information, and troubleshooting tips. 


resource library

User guides and technical resources.


Care-Med Technical Services Division

Care-med technical Services division
Care-Med is fully equipped to offer comprehensive service, repair, on-site decontamination and callout facilities to cover profiling beds, alternating air mattresses, and specialist seating throughout the UK, and has a very well equipped workshop on site in Leamington Spa.

As well as repairs and servicing, our workshop has a decontamination facility, utilising the Medi9 decontamination system, which is effective against bacteria, spores and viruses, and a safer, more thorough alternative to chlorine based agents and archaic manual cleaning methods.

We hold ISO9001:2008 certification (UKAS C.No. 9158) and Safecontractor Status, and our Service Managers are also trained in the use of the Linak® Service Data Tool, offering advanced reporting and diagnostics on Linak OpenBus actuation systems.

Our technicians are manufacturer trained, DBS checked, uniformed and carry Care-Med ID. 
Medi9 Decontamination and Hygience System - Care-Med Technician


Our mattress and equipment workshop is equipped with Medi9 Decontamination Systems, meaning that every piece of equipment brought through our workshop is left safe, hygienic and cleaned to a degree that manual methods could never achieve. We utilise this same system for on-site decontamination within nursing home groups.


We invest in manufacturer training for our technicians, along with investment in the latest diagnostic tools; this not only speeds up diagnosis and repairs, but also eliminates guesswork and guarantees quality. 

linak® SDT/openbus™

The introduction of OpenBus™ software to the Linak® actuation systems used throughout our Sertain® seating, has revolutionised the aftersales care and maintenance programmes, as accurate diagnosis, reporting and lifecycle information is readily available.

We welcome enquiries from estates, maintenance and EBME departments, regarding equipment repair, servicing and asset register creation.

Contact us here:

Phone 08000191246 or email

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Care Med
Bericote Park
Bericote Road
Blackdown Leamington Spa
CV32 6QP

Telephone: 08000 191 246

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