24/7 Equipment Replacement for Care Home Groups

Caremed has expanded its 24/7 infrastructure, with the opening of a new storage depot in Coventry, specifically for bolstering our round the clock service to UK care home groups.

To date, we’ve never refused or turned down a request for a same day air mattress replacement, regardless of whether the request is made at 9am on a Monday, 10pm on a Friday or 1am Sunday morning, it is just part of what we do!

Care Home Groups that utilise our services are surprised at the service levels offered, and by request, we now also offer storage of customers own critical equipment lines and make it available for out of hours despatch in the event of an emergency.

To find out how your group can become a customer, and enjoy the peace of mind and rapidity of service offered by our day and night service, use our contact page to get in touch or book a call with Nathan

Caremed Fax Number is changing

Fax number is changing to 01926 801169, for any clients who utilise fax for orders, please amend your records as of today – many thanks!



NHS Supply Chain – Caremed® Products

Caremed® has a range of seating and profiling beds that can be purchased compliantly through NHS Supply Chain Frameworks. Contact our sales team for more information and to obtain the appropriate contract ID/ reference numbers.

Why might nursing home groups need 24/7 cover for air mattresses?

Within nursing homes, the pressure care mattress is one of the most critical items for the safety of frail residents, at high risk of pressure care injuries.

If there is a mattress failure out of hours, its swift resolution is imperative for both the resident and the duty staff otherwise

  • The residents condition is at risk and deterioration / injury / decline can result
  • The staff have to take special measures to obtain a mattress from another home or implement additional care, i.e. turning 1/2 hourly

We hear many stories of maintenance workers, carers and nurses having to come back into work late at night then drive from home to home (within a care group) to collect a spare mattress from elsewhere in a breakdown situation.

Caremed Alrick has built an infrastructure that mirrors the needs of our care group clients, with a true 24/7 service for air mattress replacements round the clock.

One call to our 24/7 customer care line 01926 889677 and within 90 minutes, day or night, your replacement air mattress will be on its way with one of our out of hours delivery team, to help keep your residents safe and giving peace of mind to your care and maintenance team.

To find out how to become a Caremed Alrick 24/7 customer, call us on 01926 889677 or email us here

Mobilise® – bringing all the seating together under one brand

As part of our new branding which is taking place throughout 2019, we are bringing together all of our acute specialist seating under our Mobilise® brand which will encompass:

  • High Dependency and Critical Care Seating
  • Early Mobilisation and Therapy Platforms
  • Fast-track Seating for Emergency Departments and Day Case / Procedures Units

Our website will also be undergoing many improvements, including our new chat bot which is being improved regularly to match customer response.

If we can support your hospital or specialist care centre with seating that makes care Easier, Quicker, Safer, please get in touch for a demo or trial