About Us

Find out where we started and follow our journey. Also, don’t forget to follow our progress on Social Media.

Where did it all start?

Care-Med was formed as a UK division of Alrick Healthcare and Regency Healthcare, two closely linked companies, both based in NSW Australia. Regency Healthcare was established in 1978 and specialised in Acute Care and Transfer Seating; Alrick Healthcare was formed in 1995 and specialised in Hospital Beds and Pressure Care Surfaces.

Nathan and Rebecca Thompson formed Care-Med in 2007 and the main products we sold then and now, are the Alrick, Sertain™
and Regency Brands, though we have also added our own pressure care brand called “Total Pressure Care”.

What happened next?

As from 1st September 2018, Alrick Healthcare and Care-Med have joined forces to become Caremed Healthcare, with offices in NSW and VIC Australia and Leamington Spa, UK.

What’s our mission?

Company-wide, our culture demonstrates and reflects, what we call “The Human Privilege”…

…whether it’s a Journey of recovery, rehabilitation, long term or palliative care if we can take away even a small amount of emotional and physical suffering we have achieved our goal!

…when we make an emotional and physical improvement to the Cared for, the Carer, the Family, the Friends and Support Team we have achieved our goal!

Compliance Overview

Compliance & Safety

Underlining our customer care commitment, we operate a strict policy of only supplying products that are:

Safe, Compliant and Traceable.

Care-Med products, undergo strict scrutiny before placement on the market, and we operate a Compliance Checklist, for each product range to provide assurance so that we (and you) know, that the following is covered:

  • MHRA Registration
  • Full legal compliance
  • Comprehensive User Manual
  • Technical Data
  • CE marked (and appropriately)
  • Product testing overview
  • Risk Assessed (Medical)
  • Risk Assessed (GPSR)

Within our business group, we operate a Product Development Group, to scrutinise every product offered through 3 international markets.

What is non-compliance and why does it matter?

In the Medical Equipment market, there are sadly many anomalies which lead to non-compliance, sometimes deliberately, sometimes inadvertently which leads to unregulated equipment being placed on the market. Typical examples of non-compliance are:

  • Having no CE marking at all
  • CE marking inappropriately, i.e. claiming conformity to “furniture” or “machinery” regulations, rather than Medical Device Directives
  • Non-registration with MHRA
  • Limited or non-existent product safety testing
  • Stating a Safe Working Load yet having no testing methodology or audit trail