FAQ’s – Sertain™ Critical Care Seating

We keep a record of Frequently Asked Questions here at Care-Med and share them with customers to make their jobs Easier, Quicker and Safer.

FAQ #1 “Why do you call your chairs “platforms for care”?

  • Because our Sertain™ chairs are more than just a chair – they are designed to cross the boundary between a bed and a chair, with features like layflat, hi-lo and removable sides. A Sertain™ is a platform for standing transfers, lateral transfers, therapy, rest and mobilisation.

FAQ #2 “Is it safe to wheel the Sertain™ chair around the hospital and even outside?

Yes of course; the chair is designed for use as a portering device and has large 150mm tracking and braking wheels. Outside is fine too as long as the surface is smooth (no grass, gravel or big kerbs please). The ability to move even critically ill patients out of the ward environment, and into the cafe or out into the fresh air, has made a huge difference to many lives since the early 90’s!

We’ve got a lot more FAQs to share with you…look out for #3 and #4 next week.

Supporting Winter Pressures with Seating Hire 24/7

Can we lend a helping hand through winter pressures with our ICU Rehab chair hire fleet? Mobilise sooner and minimise or eliminate hoist transfers with the Sertain chair

Well done Brendoncare!

Well done to the fundraising team at Brendoncare who raised over £29,000 to support their amazing clubs which perform amazing work to combat loneliness amongst older people in Hampshire and the surrounding areas. We were glad to be able to support this campaign which was part of The Big Give.

Pressure Care 24/7

We’ve built a 24/7 infrastructure so that nursing homes can access the same levels of service as a hospital with its own in-house mattress library. Rapid delivery, day and night – call 08000 191 246.

Throughout the Christmas period this cover remains in place for your reassurance.

We’re on our way to Reutlingen!

We are on our way to Germany, Reutlingen to be precise.

Attending this Intensive Care Care symposium, we will be alongside our colleagues at Hanse-Medizintechnik, who we represent in the UK.

Nathan and Robert will be practicing their Deustcher Sprechen on the way over!

Why does length of stay matter?


The difference that early mobilisation can make, to all stakeholders involved in Acute Care is well documented:

  • Patients benefit from shortened recovery times, and increased functional strength upon discharge
  • Hospitals and staff benefit from freeing up bedspace for other patients
  • Costs are reduced with efficiency gains

Interested in seating that can help with an Early Mobilisation programme? Contact us here and we will be glad to help

Why you need to be bothered about MedTech Compliance!


In the Medical Equipment market, there are sadly many anomalies which lead to non-compliance, sometimes deliberately, sometimes inadvertently which leads to unregulated equipment being placed on the market. Typical examples of non-compliance are:

  • Having no CE marking at all
  • CE marking inappropriately, i.e. claiming conformity to “furniture” or “machinery” regulations, rather than Medical Device Directives
  • Non-registration with MHRA
  • Limited or non-existent product safety testing
  • Stating a Safe Working Load yet having no testing methodology or audit trail

MHRA uses manufacturer’s own descriptions and marketing materials to assist in determining whether an equipment item is a medical device or not. So if literature is full of references like this:

  •  “excellent for stroke patients”
  • “adaptable for different postural and pressure care requirements” …. and so on,

…but the products displayed, are not CE marked, are not built to Medical Devices Directives, have passed no safety tests, strength tests, and have no demonstrable means of complying with anything other than “domestic furniture regulations”, what happens if there is an incident?

This is not scaremongering – underneath the burden of red tape, regulations and auditing processes that ethical medtech manufacturers abide by, are the following considerations:

  1. Patient Safety
  2. Prevention of Injury
  3. Caring for others whether they are our staff, patients or visitors to our premises

So when you are looking at a new supplier for Medical Equipment – new chairs, beds, mattresses, don’t just look at the brochures – look under the bonnet and make sure everything is as good as it looks on the surface! This is all basic stuff but you may be surprised to find out that many medical chairs (particularly) are on the market under a “furniture classification”, which is insufficient.

Further reading:

  • Requirements for manufacturers to register with MHRA – view
  • Medical devices: how to comply with the legal requirements – view

  • Care-Med MHRA registration – Alrick  & Wintur